FAQs

General Information

Funding and Assessments

Contact and Meeting Information


General Information

What is a community benefit district?

A community benefit district is specific area like Yerba Buena where property owners have voted in favor of paying for special services to improve a neighborhood. The YBCBD is a nonprofit organization focused on improving the quality of life in its neighborhood by making it cleaner, safer and more vibrant. YBCBD services such as our Community Guides program, graffiti removal, street and sidewalk cleaning supplement city programs. The CBD is a long-term commitment and investment in improving the area – a strategy that has proven effective in other areas of San Francisco and around the country.avor of paying for special services to improve a neighborhood. The YBCBD is a nonprofit organization focused on improving the quality of life in its neighborhood by making it cleaner, safer and more vibrant. YBCBD services such as our Community Guides program, graffiti removal, street and sidewalk cleaning supplement city programs. The CBD is a long-term commitment and investment in improving the area – a strategy that has proven effective in other areas of San Francisco and around the country.

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What is the YBCBD's mission?

Our goal is to advance the quality of life for residents, merchants and visitors in the Yerba Buena Neighborhood and San Francisco. We’ll do this by implementing programs to:

  • Create an ideal place to live, work, study, and visit.
  • Improve safety and security in the Yerba Buena Neighborhood.
  • Increase cleanliness and expand the beauty of Yerba Buena Gardens and the neighborhood with greening activities.
  • Define and brand the Yerba Buena Neighborhood to increase visitation, business activity, and community recognition, while helping people effectively navigate the neighborhood.
  • Increase the economic viability of the Yerba Buena Neighborhood.

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What area does the YBCBD cover?

The YBCBD stretches roughly from Second to Fifth and Market to Harrison Streets. Click here for the District Map.

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What services will the YBCBD provide?

Our services are focused on improving the quality of life in the neighborhood by making it cleaner, safer, and more vibrant. Many services are already underway.

  • Clean Team. A cleaner district creates a more inviting place for people to live, work, study and explore. The Clean Team works to improve the appearance and cleanliness of the district every day 6 a.m. to 8:30 p.m. They steam clean all sidewalks in the district twice a month, work daily on sidewalk cleaning and gutter sweeping, and remove trash on a frequent basis. They also oust weeds, clean tree wells, get rid of graffiti, and paint poles, mail boxes and fire plugs. These services began in June 2009.
  • Community Guides Program. Our Community Guides serve as goodwill ambassadors in the neighborhood. They’re easy to spot in black and green uniforms with the YBCBD logo. Guides provide information about our great businesses, give directions, and connect those who need help to the right social services. They report maintenance issues like areas that need to be cleaned. They do not provide emergency response, but will call our dispatch center to report issues. Up to six guides work weekdays 6 a.m. to 9 p.m. and weekends 8 a.m. to 10 p.m. When you see them, please introduce yourself if they haven’t already said hello first. This program began in June 2009.
  • SFPD 10B Officer. The safety of people who live, work and visit the neighborhood is a top priority. In addition to existing police services, the San Francisco Police Department (SFPD) provides officers to the YBCBD under City Administrative Code Section 10B. These officers are funded by the YBCBD. The 10B officer primarily addresses quality of life issues within the YBCBD and within the purview of SFPD, such as issuing citations for drinking, trespassing, permit violations, littering, and pedestrian safety infractions. The additional police presence adds 70 hours per week of police time to the 5,000 hours a week already provided by the Southern District Station. This program began in July 2009.
  • Business Development. Marketing programs help strengthen the area’s economic viability to make it more inviting to businesses and visitors. YBCBD is evaluating programs to develop a neighborhood brand/identity, organize events to draw people to the area, produce promotional materials, such as district maps, brochures and newsletters, to name a few elements.
  • Greening. Greening enlivens the area to make it more enjoyable for everyone. Activities are being developed and may include tree planting, hanging flower baskets, and other streetscape improvements. In addition, we are developing a small grants program to support other activities by community organizations to improve the neighborhood, For example, that may include increasing community greening by creating “pocket parks”; improving access to public art through outdoor murals.
  • The YBCBD Community Benefit Fund will support district initiatives by providing small annual grants to programs in the neighborhood that help to achieve the mission of the YBCBD. A Community Benefit Fund Committee will be formed to allocate funds to organizations focused on improving our area. Grant eligibility and application information will be posted here in the future.

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What happens to existing City services?

Existing City services continue. The Board of Supervisors, by adopting the YBCBD Management District Plan, confirmed its intention to support new services in addition to the City services already provided. A baseline document detailing these services was compiled by staff prior to the implementation of YBCBD services.

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What is the role of the San Francisco Police Department?

The safety of people who live, work and visit the neighborhood is a priority. In addition to existing police services, the San Francisco Police Department (SFPD) provides officers to the YBCBD under City Administrative Code Section 10B.

  • These officers, funded by the YBCBD, are part of a multi-tiered plan to improve the public safety, economic viability, and quality of life within the YBCBD.
  • The 10B officer primarily addresses quality of life issues within the YBCBD within the purview of SFPD, such as issuing citations for drinking, trespassing, permit violations, littering, pedestrian safety infractions.
  • The 10B officers also support the YBCBD Community Guides and Clean Team in their duties by providing a visible police presence when needed.
  • The additional police presence adds 70 hours per week of police time to the 5,000 hours a week already provided by the Southern District Station. SFPD’s Southern District Station continues to provide immediate response as needed in the YBCBD.

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How is the YBCBD governed and operated?

The YBCBD District Management Plan, approved in both the petition and voting processes, is the legal document that determines the structure and actions of the YBCBD. In developing a governance structure, the Management Plan uses a stakeholder model to ensure representation from all key constituencies and areas of the district. The YBCBD management corporation, a nonprofit organization, was created to manage the district. It hires paid staff and sub-contractors to implement services outlined in the Management District Plan. YBCBD’s management corporation currently has hired an interim executive director and assistant, and is working with its board, multiple committees and contractors to advance services.

 

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Funding and Assessments

How is YBCBD funded?

YBCBD is one of the largest and most complex community benefit districts in San Francisco’s history. Almost 95 percent of the revenue is from assessments from district property owners, while the rest is a combination of grants, donations, and in-kind contributions.

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How are funds allocated?

Funds are for services to accomplish the mission of the YBCBD to advance the quality of life for residents and visitors by fostering a safer and more secure community, creating a cleaner and greener neighborhood, and reinforcing the viability of our economic base. As required in the YBCBD Management District Plan, 63.5% of the funds are used for services, 11% for district marketing and streetscape improvements, 15% for administration, and 10.5% is held as part of contingency and reserve fund as required by law.

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How are assessments calculated and where can I find out the amount of my assessment?

Assessments, which are fees for services approved by district property owners, vary according to property. Each property assessment is listed in the Management District Plan, along with the methodology used to determine fees. The plan is posted on the YBCBD Web site. The City Assessor’s office also can be contacted to determine fees. The assessment methodology in the Management District Plan was endorsed by the YBCBD Steering Committee as the most fair and equitable method of assessments to parcels included in the district. Annual assessments are based on one or more of four property factors:

  • Linear frontage of the lot abutting any public right of way;
  • Gross building square footage;
  • Location in a particular benefit zone; and use.

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Who collects the assessments?

The YBCBD assessment appears as a separate line item on the annual property tax bills prepared by the San Francisco County Tax Collector. A special assessment bill is issued annually by the Tax Collector’s office to parcels that are currently exempt from payment of property taxes. The San Francisco Tax Collector distributes the assessments collected by the City and County of San Francisco to the YBCBD management corporation pursuant to the management agreement between the City and the nonprofit management corporation for the district.

 

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Contact and Meeting Information

Who do I contact for services?

For non-emergency services, please call the YBCBD dispatch office at 415-543-9223.

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Who do I contact for safety or emergency services?

Calls for emergency service should always be directed to the 911 emergency call center.

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Where can I learn more about the YBCBD?

For additional information about the YBCBD not found at www.ybcbd.org, please call the YBCBD at 415-644-0728.

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When is the next YBCBD Board meeting?

We want your feedback. YBCBD encourages participation in the public meetings. Meetings are posted at the main branch of the San Francisco Public Library and on our website here. The full Board meets the second Tuesday of every month from 4-6 p.m. Locations are on the website.

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